The meeting about custom feedback management work

Zhongzhou company conduct a meeting for company development focus topic in 2017At 9 a.m. on February 16, 2017 , in the conference, Zhongzhou CEO Mr Wu pointed out that at the beginning of 2017 the first job is to clinch a deal customer pays a return visit in 2016, no matter how much turnover, make a phone call or email return visit to every customer, to carry out the work performance of the performance, to ask the customer if have any problem in the use of device, resolve technical problems in production, and review if have any work which didn't do well .Mr Wu said again, as long as the customer has the opinion, has complained that means that our work was not well done, Zhongzhou company must maintain customers, and establish long-term friendly relations of cooperation with customers, it is the indispensable condition of zhongzhou company long-term development, each sales department should realize the importance of maintaining old customers, wholeheartedly for customer service.Whether the sales department, production department, and after installation department, must pull to take every order seriously, the early stage of the communication stage, production stage, stage of delivery and installation of production stage, each stage to provide all the help, make the production of briquette machine equipment work normally.

After the meeting, every department work began to carry out work of pay a return visit to customer and gave a report for every customer feedback.